Legal

Privacy Policy

Last updated: May 2026

Proverv Consulting OPC Private Limited ("La Verv", "we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use laverv.com or any of our services.

1. Information We Collect

We collect the following types of information:

• — Name, email address, and WhatsApp number — provided during assessment or booking
• — Assessment responses — your answers to our gap assessment questions
• — Payment information — processed securely by Razorpay, not stored by us
• — Session notes — consultation-related information shared with your consultant
• — Usage data — how you interact with our website (via analytics)

2. How We Use Your Information

We use your information to:

• — Deliver and personalise your consultation experience
• — Send your gap assessment report and follow-up communications
• — Process bookings and payments
• — Improve our AI system and service quality
• — Send relevant updates about La Verv services (with your consent)

3. Confidentiality

All consultation information is treated as strictly confidential. Your personal stories, assessment responses, and session details are never shared publicly or with third parties without your explicit consent. Our consultants operate under consultant-client privilege.

4. Data Storage and Security

Your data is stored securely using Supabase (hosted on AWS infrastructure). We implement industry-standard security measures including encrypted connections (HTTPS), row-level security policies, and access controls. Payment data is processed exclusively by Razorpay and is never stored on our servers.

5. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• — Razorpay — for payment processing
• — Resend — for email delivery
• — Our consultants (Kamya Dua, Akanksha Gupta) — for service delivery

All third-party partners are bound by their own privacy policies and applicable data protection laws.

6. Cookies and Analytics

We use cookies and analytics tools to understand how visitors use our website. This helps us improve the experience. You can disable cookies in your browser settings, though some features may not function correctly.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request, write to hello@laverv.com. We will respond within 7 business days.

8. Children's Privacy

La Verv services are intended for adults aged 18 and above. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact

For privacy-related queries, write to hello@laverv.com

Proverv Consulting OPC Private Limited
Gurgaon, Haryana, India
GSTIN: AAOCP3101G1ZP

Proverv Consulting OPC Private Limited · hello@laverv.com · May 2026